INFORMATION
AND CONTACTS Humos
S.r.l.s.PI
/ CF
05525390653 REGISTERED OFFICE: Via Campo Sportivo,
484085 Mercato San Severino (SA)
E-mail: thumos@yahoo.com
Phone:
334 9936625 --- 3404636812
TERMS AND CONDITIONS
CUSTOMER SERVICE
This right applies only to consumers who purchase products for purposes that can be considered unrelated to their professional activity (ie a natural person who does not make the purchase by indicating a reference to a VAT number
in the order form) Purchases made by companies are therefore excluded from the
right
of
withdrawal Information on the right of withdrawal present in the
sales
conditions
8. DELIVERY METHODS AND SHIPPING COSTS: 8.1
Before
proceeding with the shipment of the product www.uspinnu.it (Thumos srls) must receive payment from the Customer. 8.2
Shipping
costs are not included in the price of the object, they must therefore be added to it. These are always clearly specified for each product, are VAT INCLUDED, and are formulated for shipping to Italy.
For some countries in the area surrounding Salerno and Avellino the shipping is free, the delivery will be made by our collaborators rators. We will agree with the
customer on time and day of delivery.For shipping costs outside Italy just contact U SPINNU (Thumos srls) at info@uspinnu.it we will be happy to give you all the information relating to shipping costs
for
the country abroad indicated by you. 8.3 U SPINNU (Thumos s.r.l.s.) ships exclusively by Express Courier, you will be able to keep track of your order from the moment it leaves our physical store until it arrives at the delivery address you have indicated. Delivery times vary depending on the destination. U SPINNU cannot be held responsible for any courier delays. The estimated delivery times are 4 working days (for Italy) from the moment we entrust the order to the courier. In particular periods (Black Friday, Christmas holidays, August) delivery times may be longer. It is advisable at the time of ordering to enter your telephone number (mobile
or landline) to be contacted by the courier shortly before delivery.Once the items have been shipped it is no longer possible to change the destination address. In case of delays you can contact
our
customer service directly to receive information on your delivery. 8.4 Any damage to the packaging or non-delivery of packages of goods must be immediately reported to the carrier in charge, accepting subject to verification of the content; in this case, the Customer undertakes to communicate to www.uspinnu.it (Thumos srls) by registered mail with
return receipt, within 10 days, of any discrepancies in the products received.
different
communication. 8.5 Delivery takes place by express courier which reserves the right to cancel orders should it be absolutely impossible to fulfill them. In this case, the customer will be notified
immediately.
8.6 If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the place where the order is located and the methods to be agreed for a new delivery or for collection at
the
courier's office. 9. RIGHT
OF WITHDRAWAL 9.1 The right of withdrawal is recognized limited to the products provided for by Legislative Decree 6 September 2005, n. 206 and is therefore expressly excluded for foodstuffs that risk deteriorating or expiring rapidly, such as cheeses, cured meats and others, as required
by
art. 59 paragraph 1 letter. d). 9.2 For products for which the right of withdrawal is not excluded, the Buyer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within the term of 14 (fourteen) days, starting from
the
day of receipt of the purchased product. 9.3 In the event that the Purchaser decides to make use of the right of withdrawal, he must notify the Seller, using the model withdrawal form referred to in Annex I part B of Legislative Decree no. 21 / 2014, or by submitting any other explicit declaration of your decision to withdraw from the contract. You can send an e-mail to: info@uspinnu.it indicating the order number, the product or products in which the return is to be made and the name of
the
user. The burden of proof relating to
the exercise
of the
right of withdrawal,
in accordance with this article,
lies
with the Buyer. 9.4 The goods must be sent to: U SPINNUTHUMOS SRLS Via Campo Sportivo, 484085 Mercato San Severino (SA) 9.5 The return of the goods must take place without undue delay and in any case within 14 (fourteen) days from the date on which the Purchaser has communicated to the Seller its decision to withdraw from the contract. In any case, to be entitled to a full refund of the price paid, the goods must
be
returned intact and, in any case, in such a state of conservation as resulting from the necessary verification of the goods to establish the nature, characteristics and functioning. of the same. 9.6 The Buyer cannot exercise the right
of
withdrawal for purchase contracts for goods made to measure or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate
or
expire rapidly. 9.7 The Buyer who exercises the right of withdrawal pursuant to this article, will have to bear the direct costs of returning the goods to the Seller. 9.8. The Purchaser who exercises the right of withdrawal in accordance with the provisions will be reimbursed the sums already paid, with the exception of the additional costs associated with the type of delivery expressly chosen by the Purchaser and other than the least expensive type offered by the Seller. These sums will be refunded without undue delay and in any case within 14 (fourteen) days, starting from the day on which the Seller was informed of the Buyer's decision to withdraw from the contract. Unless the
Seller
has offered to collect the goods himself, the Seller may, however, withhold the refund until he has received the goods or until the Buyer has demonstrated that he has sent back the
goods,
whichever is the situation occurs first. 9.9. Upon receipt of the communication in which the Buyer notifies the Seller to
exercise the right of withdrawal, the Parties are relieved of their mutual obligations, without prejudice to the provisions of this article. 9.10 U Spinnu (Thumos s.r.l.s.) will execute the refund using the same payment method chosen by the buyer during the purchase.